This privacy policy sets out how McCormacks Law uses and protects any information that you give McCormacks Law when you use this website.

McCormacks Law is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

McCormacks Law may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 02/09/10

What we collect

We may collect the following information:

  • First and last name
  • contact information including, telephone,  email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to your area of interest

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure,we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email [email protected]

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Equality and Diversity

In delivering our service we will not without lawful cause have regard to race; racial group; sex; marital status;  sexual orientation; religion or belief; age; or disability.  We work with people based on their aptitude, attitudes, skills; experience, demeanour; commitment and qualification. We also will not without rational cause have regard to an individual’s cultural background; social class, physical appearance or stature in our dealings save as would amount to making reasonable adjustment to prevent such discrimination.

Complaints Procedure

Our intention is to deliver a quality service. We want to fix problems quickly before they become formal complaints. In the first instance you should raise any concerns with the Case lawyer dealing with your case or the Matter Supervisor.

If you are dissatisfied with the action or response to informal approaches and wish to make a formal complaint then you should write to the Complaints Handling Partner – either by post to – Andrew Palazzo at Security House, 2 Romford Road, London E15 4BF alternatively you can email at [email protected]  who will acknowledge receipt of your complaint within fourteen days and set out a timetable for resolution. All complaints are dealt with thoroughly with a view to early resolution.

We aim to resolve any formal complaint within eight weeks of it being brought to our attention.  Some complaints may be resolved sooner where the issues are straightforward. We will be objective and transparent in investigating your complaint without discrimination or prejudice.

Where we are wrong we will explain where we think we went wrong and take immediate steps to rectify any mistake which may include an apology, transfer of the case, compensation, or any other  appropriate step.

If our complaints handling is unsatisfactory then within six months of the date we inform you of our final decision on resolving a formal complaint you have a right to complain to the Legal Ombudsman who may require us to take other action. You also have a separate right within twelve months of the original matter giving you cause for complaint to complain to the ombudsman. You may complain directly to the Legal Ombudsman in writing or by telephone. Further information is available from the Ombudsman’s website at www.legalombudsman.org.uk or at Legal Ombudsman PO Box 6806, Wolverhampton WV1 9WJ. Telephone 0300 555 0333 [email protected]ukComplaints about services received from a barrister may also be made to the Legal Ombudsman.

The Compliance Officer for Legal Practice at this Firm is Andrew Palazzo

The Compliance Officer for Finance and Administration is Andrew Palazzo